Evaluating Postal Automation for Middle Income Countries

decision analysis partners presented its fifth webinar in our series of free 2013 postal webinars on Evaluating Postal Automation for Middle Income Countries on June 20, 2013 at  10:30 AM EST.  The 45 minute presentation was followed by 15 minute Q&A.

Middle income country postal operators have the opportunity to leverage their rising middle class to increase mail and parcel volumes.  Advertising mail can become a successful new source of mail, and increased B2C commerce can be a source of new parcels.  Additional revenue from these activities would enable postal operators to transform their enterprise while reducing average costs and improving service quality through automation.  This webinar will look at a postal operator’ main automation areas, including address management, automated sorting and computerized retail systems. 

• Address management is the foundation of any automation program, enabling automated sorting to direct each piece of mail accurately to its destination. 
• Automated sorting improves service, reducing error and increasing speed, while potentially reducing costs.
• Computerized retail systems improves customer service and reduces revenue leakage.

Webinar Recording

Webinar Slides 

Presenters: Pierre Kacha, Ph.D., director of decision analysis partners postal practice will lead this webinar. Pierre  has led over 60 postal projects with decision analysis partners, including operations planning and performance measurement.

Check the topics of the 2013 Webinar Series

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